G Hub Support

Posted : admin On 1/2/2022

Logitech G HUB Software lets you customize Logitech G gaming mice, keyboards, headsets, speakers, and other devices Logitech G HUB Software lets you customize Logitech G gaming mice, keyboards, headsets, speakers, and other devices. New Feature - New Installer for Windows - Updated UI and installation tools. The Services Hub helps customers stay connected and be proactive by providing visibility into their Microsoft products and services, training and support resources customized for them, and solution monitoring to help prevent and resolve issues faster.


This is a quick fix if you encounter a problem with G HUB suddenly not finding your device and you don’t have time to uninstall/reinstall G HUB software. This worked for me using the Logitech G900 Chaos Spectrum Gaming Mouse. In my case, I would open G HUB and my gaming mouse wasn’t recognized. This is strange because it was working fine earlier in the day and my mouse has been connected the entire time. This was a quick fix that worked for me, but it’s not a final solution. I’m still not sure why this occurred.


Quick Fix – Mouse Not Connected – Here are the steps I used when my Logitech G HUB Showed “Connect Your Logitech G Gear,” but in fact, my mouse WAS connected.

1. Close G HUB. Here I’m closing G HUB through the taskbar.

2. Find G HUB inside your Logitech folder. In my case, the Logitech folder is called “Logi” and G HUB is located inside that folder.

3. Right-click on G HUB and choose Run as Administrator. This will open G HUB.

4. Your device/mouse/Logitech G Gear should now be recognized.

UPDATE 07/17/2019: This issue occurred again three days after performing the above steps. Here are the steps that fixed this issue “today.”


The new method – permanently set the G HUB to always run as administrator

1. Right-click G HUB in the taskbar and choose Quit.

2. Open the Windows 10 Start menu search (Windows key + S) and type in “G HUB” and once the G HUB app appears then right-click and choose Open File Location.

3. Right-click Logitech G HUB and choose Properties.

4. Inside Logitech G HUB Properties choose the Shortcut tab and click on Advanced.

5. Inside Advanced Properties check Run as administrator and click OK. Click OK to close the previous Properties window.

6. Now right-click the Logitech G HUB and choose Pin to taskbar.

7. Double click the G HUB icon in the taskbar. Your device should now be recognized and no longer see “Connect Your Logitech G Gear.”

This new method worked in my particular case to fix the issue today. If this occurs again and/or I find more information I will post it here.


Still having trouble? Contact Logitech Technical Support:

1 (646) 454-3200
6 AM to 6 PM Pacific Time

Reference post:



This is a quick fix if you encounter a problem with G HUB suddenly not finding your device and you don’t have time to uninstall/reinstall G HUB software. This worked for me using the Logitech G900 Chaos Spectrum Gaming Mouse. In my case, I would open G HUB and my gaming mouse wasn’t recognized. This is strange because it was working fine earlier in the day and my mouse has been connected the entire time. This was a quick fix that worked for me, but it’s not a final solution. I’m still not sure why this occurred.


Quick Fix – Mouse Not Connected – Here are the steps I used when my Logitech G HUB Showed “Connect Your Logitech G Gear,” but in fact, my mouse WAS connected.

1. Close G HUB. Here I’m closing G HUB through the taskbar.

G Hub Supported Mice

2. Find G HUB inside your Logitech folder. In my case, the Logitech folder is called “Logi” and G HUB is located inside that folder.

What Devices Does G Hub Support

3. Right-click on G HUB and choose Run as Administrator. This will open G HUB.

4. Your device/mouse/Logitech G Gear should now be recognized.

UPDATE 07/17/2019: This issue occurred again three days after performing the above steps. Here are the steps that fixed this issue “today.”


The new method – permanently set the G HUB to always run as administrator

1. Right-click G HUB in the taskbar and choose Quit.

2. Open the Windows 10 Start menu search (Windows key + S) and type in “G HUB” and once the G HUB app appears then right-click and choose Open File Location.

Support

3. Right-click Logitech G HUB and choose Properties.

4. Inside Logitech G HUB Properties choose the Shortcut tab and click on Advanced.

5. Inside Advanced Properties check Run as administrator and click OK. Click OK to close the previous Properties window.

6. Now right-click the Logitech G HUB and choose Pin to taskbar.

7. Double click the G HUB icon in the taskbar. Your device should now be recognized and no longer see “Connect Your Logitech G Gear.”

This new method worked in my particular case to fix the issue today. If this occurs again and/or I find more information I will post it here.


Still having trouble? Contact Logitech Technical Support:

1 (646) 454-3200
6 AM to 6 PM Pacific Time

Reference post:

G Hub Supported Games